Privacy Policy for New Approaches Mental Health Services
Effective Date: November 27, 2024
At New Approaches Mental Health Services, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard information sent via SMS (text messages). By opting in to receive SMS communications from us, you agree to this policy.
1. Information We Collect
When you opt in to receive SMS communications, we may collect the following information:
- Your mobile phone number
- The content of SMS messages exchanged with New Approaches Mental Health Services
- Any additional information you voluntarily provide via SMS
2. How We Use SMS Communications
We may use SMS messages to:
- Send appointment reminders
- Share important health-related updates or notices
- Provide information about our services or programs
- Respond to your inquiries or requests
- Conduct patient satisfaction surveys or feedback requests
3. Your Privacy and Security
- SMS messages are not encrypted. Please do not send sensitive personal health information via text.
- We take reasonable measures to safeguard your information, but SMS communication may not be fully secure due to the nature of mobile networks.
4. Data Sharing
We will not sell, rent, or share your mobile phone number or SMS content with third parties, except as required by law or with your explicit consent.
5. Opting Out
You may opt out of receiving SMS messages from us at any time by:
- Replying “STOP” to any SMS message you receive from us.
- Contacting us directly at (337) 321-9204.
6. Fees and Charges
Standard message and data rates may apply to SMS communications based on your mobile carrier and plan. Please check with your carrier for details.
7. Changes to This Policy
We may update this SMS Privacy Policy periodically. Changes will be posted on our website at [Insert Website URL] and will be effective immediately upon posting.
8. Contact Us
If you have any questions or concerns about this SMS Privacy Policy, please contact us at:
- Phone: (337) 321-9204
- Email: [email protected]
- Address: 449 E St Peter St, New Iberia, LA 70560
By opting in to receive SMS communications from New Approaches Mental Health Services, you acknowledge that you have read and understood this SMS Privacy Policy.
Thank you for trusting us with your care.